Practical expert help - without the consultancy overhead

I offer ad-hoc, fixed-scope services designed to fit alongside your existing work—ideal when you need clarity, confidence, or risk reduction without committing to a consultancy programme.

Expert reviews & office-hours sessions

Short, focused sessions to answer hard questions quickly.

These are time-boxed calls (typically 30–90 minutes) where we focus on your specific problem—not generic advice.

Common uses

  • “Why are users misunderstanding this document?”

  • “Is this contract structure increasing risk?”

  • “Where will users make mistakes in this interface?”

  • “Does this research plan actually answer the right question?”

What you get

  • Direct, experienced analysis

  • Clear explanations in plain language

  • Actionable next steps

Good fit if

  • You want answers, not deliverables

  • You’re blocked or unsure

  • You don’t want a long engagement

Short workshops & briefings

High-impact sessions for teams who don’t want UX fluff.

These are one-off workshops (usually 60–120 minutes), tailored to your context and audience.

Popular topics

  • Why smart users make predictable mistakes

  • Contracts as safety-critical systems

  • UX principles lawyers actually need

  • How poor design creates legal and operational risk

Formats

  • Remote or in-person

  • Interactive or presentation-led

  • Technical or non-technical audiences

Good fit if

  • You want shared understanding

  • You’re introducing new ways of thinking

  • You don’t want a multi-week programme

Asynchronous reviews & critiques

Detailed feedback without meetings.

You send me a document, prototype, form, or flow. I review it independently and return annotated feedback—often with a short video walkthrough or written summary.

Typical reviews

  • Legal documents (clarity, comprehension risk, structure)

  • Forms and workflows

  • Early-stage product designs

  • Research plans or findings

Deliverables

  • Annotated PDF or screenshots

  • Clear explanation of what’s risky and why

  • Practical improvement suggestions

Good fit if

  • You want thoughtful analysis

  • You prefer written or recorded feedback

  • You need something you can share internally

Research & insight support

Helping you make sense of user data—without running a full research project.

I support teams who already have research but need help interpreting it, structuring it, or turning it into decisions.

Examples

  • Reviewing usability test results

  • Improving interview or survey design

  • Analysing findings for decision-makers

  • Writing clear insight summaries

Good fit if

  • You’ve “done research” but aren’t confident in the conclusions

  • You need clarity, not more data

  • You want independent judgement

Get in touch

Got a problem I can help with? Fill out some info and I’ll be in touch soon, or quicker if it’s an interesting problem!